Integrating With Your Technology
Freedom of choice, less risk and more options with our global world class partners
CyTrack is a Microsoft Gold Certified Software Development Company (ISV), our clients are certified and tested with the latest versions of Windows and we always strive to attain the highest level of relationship possible with the partner products we integrate with.
Our long experience has seen our support of many different technologies grow and we now integrate via TAPI, TSAPI, CSTA, Mitel MiTAI Server, Cisco, Asterisk AIM, Broadsoft XSI, Skype for Business UCMA, SIP, HMP and more.
We also have developed integrations to most leading CRM solutions, including all versions of Microsoft Dynamics CRM on premise and live, GoldMine, Maximizer, ACT!, SalesLogix and many more.
Microsoft Gold Certified ISV. Our solutions are certified for Microsoft Azure Cloud and we integrate tightly with Microsoft products including CRMv4, CRM2011, CRM2013 (local and online) and Skype for Business.
Certified by the Avaya DevConnect Program and our products integrate tightly with the Avaya IP Office and are also compatible with the Avaya Enterprise Product Range.
Panasonic Gold PSDN Partner and our products are supported by the Japan factory as ‘Highlighted Solutions’ the highest level of endorsement available.
Registered Cisco Developer and our products are listed on the Cisco Marketplace Web pages, contact sales for more details on our Cisco support.
Fully compatible with the Asterisk platform. Build your CyTrack solution with Asterisk in the Cloud, Datacentre or in your premises.
Microsoft Gold Certified ISV and Silver Cloud Competency Partner – now CyCC brings 2 great technologies together we deliver Omni Channel Contact Centre and our complete suite of telephony applications for the Skype for Business platform. Available on premise or cloud hosted.
As a Samsung Partner in select markets internationally we enjoy a tight integration with a range of Samsung PBX systems using TAPI and CSTA.
CyTrack integrates with Broadsoft Cloud Telephony Platform via its XSI interface to deliver powerful Omni Channel Contact Centre solutions and Telephony apps.
Integration Develpment Kits
We have created special development kits that your own technology specialists or partners can easily use to embed our controls into your own app and talk directly to our reporting engine and dashboards. These are based on simple XML gateways that you can work with yourself or team up with the CyTrack R&D team to create truly specialized applications to work with your IT strategy and architecture.